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Table Of Contents

  • Copyright

  • Table of contents

  • Introduction

  • Part I: The Background to Performance Management

  • Part 2: The Practice of Performance Management

  • Part 3: Performance Management Processes

  • Part 4: Performance Management in Action

  • Part 5: The Application of Performance Management

  • Part 6: Developing and Maintaining Performance Management

  • Appendix A Performance Management Toolkit

  • Appendix B Performance Management Case Studies

  • References

  • Subject Index

  • Author Index

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